If you experience any errors using Global Access please open a support ticket, contact your Account Manager directly, or send an email to: itsupport@accessts.com.

To help us better diagnose and respond to your problem, please provide the following information:

• Your name and contact information
• The specific action you are trying to perform (e.g. "I'm trying to print a shipping label for order #12345 going to Canada")
• The steps you followed prior to seeing the error
• The exact error message you received (or, if possible, a screenshot showing the error)