If you experience any errors using Global Access please open a support ticket, contact your Account Manager directly, or send an email to: firstname.lastname@example.org.
To help us better diagnose and respond to your problem, please provide the following information:
- Your name and contact information
- The specific action you are trying to perform (e.g. "I'm trying to print a shipping label for order #12345 going to Canada")
- The steps you followed prior to seeing the error
- The exact error message you received (or, if possible, a screenshot showing the error)